Privacy Policy

Welcome to Green Joyful (“we”, “us”, or “our”). At Green Joyful, we’re as committed to protecting your personal data as we are to nurturing our premium berry plants and ornamentals. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website greenjoyful.com.

1. Information We Collect

We collect information that helps us provide you with the best gardening experience:

• Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information (processed securely through our payment gateway), and phone number.
• Browsing Information: We collect data about your interactions with our website, including pages visited, products viewed, and referring website.
• Device Information: We may collect information about the device you use to access our site, including IP address, browser type, and operating system.
• Communications: When you contact our horticulture team, we keep records of those communications.

2. How We Use Your Information

Like carefully tending to our plants, we handle your information with purpose and care:

• To process and fulfill your orders for our premium berry plants and ornamentals
• To provide customer support and respond to your gardening questions
• To improve our website and product offerings
• To send you relevant information about your orders and our products (only with your consent)
• To prevent fraud and enhance the security of our website
• To comply with legal obligations

3. Sharing of Your Information

We value your trust and only share your information when necessary:

• Service Providers: We work with trusted partners who assist with payment processing, shipping, and website operations. These partners only receive the information needed to perform their functions.
• Legal Requirements: We may disclose information if required by law or to protect our rights and the safety of others.
• Business Transfers: In the event of a merger or sale, customer information may be transferred as part of the business assets.

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Just as we protect our plants, we protect your data:

• All payment information is processed using PCI-compliant services with 256-bit SSL encryption
• We store personal data only as long as necessary for the purposes collected
• Our servers are protected with industry-standard security measures
• We implement access controls to ensure only authorized personnel can access your data

5. Your Rights and Choices

You have control over your personal information:

• Access & Correction: You may request access to or correction of your personal data
• Deletion: You may request deletion of your personal data, subject to legal requirements
• Marketing Preferences: You can opt-out of marketing communications at any time
• Account Information: You can update your account information through our website

6. Cookies and Tracking Technologies

Our website uses cookies – small data files that help your browsing experience blossom:

• Essential Cookies: Necessary for our website to function (e.g., shopping cart)
• Analytics Cookies: Help us understand how visitors use our site to improve it
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used with your consent to show relevant ads

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

7. International Data Transfers

As we ship our premium plants worldwide (excluding some Asian and remote regions), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy as our business grows. The updated version will be posted on our website with a new “Last Updated” date.

Thank you for trusting Green Joyful with your gardening needs and your personal information. We’re committed to cultivating both beautiful gardens and trustworthy relationships with our customers.

Happy gardening,

The Green Joyful Family