Term and Conditions

Welcome to Green Joyful! These Terms and Conditions outline the rules and regulations for using our website (www.greenjoyful.com) and purchasing our premium berry plants and ornamentals.

By accessing our website and placing an order, you agree to these terms in full. Please read them carefully before making a purchase.

1. General Information

Store Name: Green Joyful Sales Store

Business Address: 463 Carriage Lane, Danville, US 18721

Customer Service Email: [email protected]

2. User Obligations and Responsibilities

2.1 Account Registration

While you can browse our site without registration, you must create an account to make purchases. You agree to:

• Provide accurate, current, and complete information
• Maintain the security of your password
• Promptly update your information if changes occur
• Be responsible for all activities under your account

2.2 Prohibited Activities

You may not:

• Use our site for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with other users’ enjoyment of the site
• Misrepresent your identity or provide false information
• Resell our plants without authorization

3. Products and Services

3.1 Product Descriptions

We take great care to accurately describe our plants (including varieties of apples, blackberries, cherries, currants, pears, plums, and ornamentals) with:

• Detailed growing requirements
• Expected maturity characteristics
• Recommended planting zones

Note: Actual plant growth may vary based on local conditions, care, and climate factors beyond our control.

3.2 Product Availability

All orders are subject to availability. If a plant becomes unavailable after you place your order, we will notify you promptly and offer alternatives or a full refund.

3.3 Plant Health Guarantee

We guarantee our plants will arrive in healthy condition. Please inspect plants immediately upon delivery and contact us within 48 hours if there are any issues.

4. Ordering and Payment

4.1 Order Process

When you place an order:

1. You receive an order confirmation email
2. We process the order within 1-2 business days
3. You receive shipping confirmation with tracking

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

4.3 Pricing and Currency

All prices are in US Dollars (USD) and include applicable taxes unless otherwise stated. We reserve the right to adjust prices due to market conditions.

5. Shipping Policy

5.1 Shipping Areas

We ship worldwide except to:

• Certain Asian countries (as determined by our shipping carriers)
• Remote areas where delivery cannot be guaranteed

5.2 Shipping Options

Option	Carrier	Cost	Delivery Time
Standard Shipping	DHL or FedEx	$12.95	10-15 business days after dispatch
Free Shipping	EMS	Free on orders over $50	15-25 business days after dispatch

5.3 Delivery Issues

While we make every effort to ensure timely delivery, factors like customs processing, weather, or carrier delays may affect delivery times. We cannot guarantee exact delivery dates.

6. Returns and Refunds

6.1 Return Policy

We accept returns within 15 days of delivery if:

• The plant is in original condition with packaging
• The return is initiated within the 15-day window
• The plant hasn’t been planted or shows signs of damage not present at shipment

6.2 Non-Returnable Items

Due to their perishable nature, we cannot accept returns for:

• Planted ornamental plants
• Plants with disease or pest infestation not present at shipment
• Custom or special order items

6.3 Refund Process

Refunds are processed within 5-7 business days after we receive your return and will be issued to your original payment method. Original shipping fees are non-refundable.

7. Intellectual Property

All content on our website, including:

• Plant descriptions
• Photographs
• Growing guides
• Logo and branding

are the property of Green Joyful and protected by copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Limitation of Liability

Green Joyful shall not be liable for:

• Any indirect, incidental, or consequential damages
• Plant performance after delivery (as affected by local conditions)
• Delays caused by factors beyond our reasonable control
• Incorrect information provided by the user

Our total liability for any claim related to your order shall not exceed the purchase price of the plants in question.

9. Governing Law

These Terms and Conditions are governed by the laws of the state of Pennsylvania, USA. Any disputes shall be resolved in the courts of Danville, Pennsylvania.

10. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on our website and become effective immediately upon posting. Your continued use of our site constitutes acceptance of the modified terms.

11. Contact Us

For questions about these Terms and Conditions, please contact our horticulture team:

Email: [email protected]
Mail: Green Joyful, 463 Carriage Lane, Danville, PA 18721, USA